We (my wife and I) engaged Sue’s service after our first PR application was cancelled due to incompleteness. She was professional from the get-go. We went through the case assessment and the entire process, leading to another application submission. Her communication was fantastic and her attention to detail was superb. Our application was approved in time and without an ADR. She was very thorough. As the waiting time during the application processing could sometimes be unnerving, Sue would encourage us with kind words. She was there for us until the very end of our PR application process. We are very satisfied with her service, and we strongly recommend her.